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Frequently Asked Questions

Delivery Times

International Shipping

My Order Never Arrived

Order Tracking

Wrong Address Disclaimer

Delivered But Not Delivered

What's the difference between the order date & the shipping date?

Which countries does Printy Paw Ship to?

Return Policy

Refund Policy

Payment Options

What if i'm not happy with the product?

Do you do cats & dogs only?

How do i know if my photo quality is good enough?

Can i change my order?

Will we see a preview before it's printed & shipped?

Can i cancel the order if i change my mind?